Receive the latest product updates and resources to build customer-facing analytics for your products.
Epsisode
2
(0:00:10) - Building Customer-Centric Data Solutions
Nico Acosta shares his experience at Twilio, focusing on customer centric experiences and data to improve self-service and enable complex deployment.
(0:08:40) - Building a Customer-Facing Analytics Platform
Nico Acosta shares insights on Twilio's Voice Insights tool, customer facing analytics, data and dashboards, and free/paid versions.
(0:19:02) - Analytics for SaaS Companies
Nico Acosta shares his experience with embedded analytics, exploring drawbacks and implications for product design and engineering.
(0:33:48) - Building Customer-Facing Analytics With Propel's API
Nico Acosta shares how Propel's first customer, Courier, used a hackathon and customer-facing design to quickly collect and transform data, unlocking insights.
